Alfresco Subscription Support
We provide support for your Alfresco Enterprise implementation. If you need to raise a case we provide support for any product issues based on your agreed SLA. Support requests can be raised by email or via our WebDesk system online. This type of support is only for product issues and is not valid for problems related to your environment or any customisations or integrations.
This model of support is valid for environmental concerns as well as customisations or integrations Lateral Minds have created, or approved the use of. Solution Support is provided with an agreed SLA and support requests can be raised by email or via our WebDesk system online.